Titan Email + WordPress.com

Set up Titan Email on WordPress.com

The records Titan Email needs, written with the field names WordPress.com uses (Name, Handled by, Text, Alias of (points to)), in the order to add them.

  • 4 steps
  • 5 DNS records

Not sure of your region? Check the address you sign in at: Most Titan accounts, EU accounts, for example through Blacknight.

Before you start

  1. Have your Titan Email account ready. Some values are unique to your account and come from the Titan Email Control Panel .
  2. Open DNS at WordPress.com: In your Hosting Dashboard, open Domains and select your domain. Under Settings, open DNS records, then select Add record (upper right).
  3. Keep both tabs open and add the records below one at a time.

Records to add

Copy each value with the button next to it. Rows marked “Copy from Titan Email Control Panel” are unique to your account.

MX records Where incoming email goes Type MX Name @ Value mx1.titan.email Priority 10 TTL 3600 (1 h)
MX records Where incoming email goes Type MX Name @ Value mx2.titan.email Priority 20 TTL 3600 (1 h)
SPF record Which servers may send as you Type TXT Name @ Value v=spf1 include:spf.titan.email ~all Priority n/a TTL 3600 (1 h)
DKIM A signature on every message Type TXT Name <selector>._domainkey Value Copy from Titan Email Control Panel Priority n/a TTL 3600 seconds (when no other records share a TTL)
DMARC record What to do with fakes · recommended Type TXT Name _dmarc Value v=DMARC1; p=none; rua=mailto:admin@yourdomain.com Priority n/a TTL 3600 seconds (when no other records share a TTL)

Step by step in WordPress.com

Point your MX records

MX records tell other mail servers where to deliver your email. How MX works

Type
MX
Name
@
Priority
10
Handled by
mx1.titan.email
Type
MX
Name
@
Priority
20
Handled by
mx2.titan.email

In WordPress.com

  1. Select Add record and choose MX.
  2. Enter @ in Name, the mail server in Handled by, and the Priority (pre-filled with 10).
  3. Save the record.
  4. Repeat for each MX record above.

Add the SPF record

SPF lists the services allowed to send email as you. How SPF works

Type
TXT
Name
@
Text
v=spf1 include:spf.titan.email ~all

In WordPress.com

  1. Select Add record and choose TXT.
  2. Enter the Name (@ for your bare domain) and paste the value in Text.
  3. Save the record.
  4. Repeat for each TXT record above.

Set up DKIM

DKIM signs your mail so receivers can trust it. How DKIM works

Type
TXT
Name
<selector>._domainkey
Text
Copy it from Titan Email Control Panel (see below)

Name: Copy the DNS Host Name shown with your DKIM record in the Titan Email Control Panel.

Where to find your value

In the Titan Email Control Panel, open the Email Reputation tab (or click the Improve Email Reputation banner). Under Add DKIM record, click Add and copy the TXT value.

  • After adding the record, select I've added TXT records in my DNS control panel and click Verify changes.
  • Titan doesn't allow more than one DKIM TXT value under the same selector.
  • A new DKIM record can take up to 6 hours to propagate.

In WordPress.com

  1. Select Add record and choose TXT.
  2. Enter the Name (@ for your bare domain) and paste the value in Text.
  3. Save the record.

Add the DMARC record (recommended)

DMARC tells receivers what to do with mail that fakes your domain. How DMARC works

Type
TXT
Name
_dmarc
Text
v=DMARC1; p=none; rua=mailto:admin@yourdomain.com
  • Replace the address with your own. Later move p=none to quarantine and then reject.

In WordPress.com

  1. Select Add record and choose TXT.
  2. Enter the Name (@ for your bare domain) and paste the value in Text.
  3. Save the record.

Check your setup

Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in WordPress.com’s words.

We only read public DNS records. Nothing is stored.

Common mistakes with Titan Email on WordPress.com

Adding records where DNS isn't managed

Records must go in the authoritative DNS zone, which may be different from where you bought the domain.

Two DKIM values under one selector

Titan rejects more than one TXT value under the same DKIM selector. Paste exactly the value from the control panel.

Visit Titan Email Visit WordPress.com

Titan Email on WordPress.com: questions

Where do I add Titan Email DNS records in WordPress.com?

In your Hosting Dashboard, open Domains and select your domain. Under Settings, open DNS records, then select Add record (upper right). Add each record there, one at a time.

What goes in the Name field at WordPress.com?

Enter @ for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. WordPress.com adds your domain automatically.

Do I need to delete my existing MX records at WordPress.com?

Yes. Sending servers pick an MX record by its priority (lowest number first) and fall back to the others, so a leftover MX record can receive some or all of your mail. Keep only the Titan Email MX records and delete the rest.

How long until Titan Email works on WordPress.com?

Titan says new MX and TXT records can take up to 6 hours to go live. Your domain shows as Verified in the Titan control panel once they do.

Sources

Every value and step on this page comes from these official pages. Dashboards change, so if something doesn’t match what you see, tell us.

Titan Email on other hosts

Other email providers on WordPress.com