Titan Email + GoDaddy

Set up Titan Email on GoDaddy

The records Titan Email needs, written with the field names GoDaddy uses (Name, Value), in the order to add them.

  • 4 steps
  • 5 DNS records

Not sure of your region? Check the address you sign in at: Most Titan accounts, EU accounts, for example through Blacknight.

Before you start

  1. Have your Titan Email account ready. Some values are unique to your account and come from the Titan Email Control Panel .
  2. Open DNS at GoDaddy: Sign in to GoDaddy and open My Products. Under Domains, open the Portfolio tab. Select the three dots (...) next to your domain, then Edit DNS.
  3. Keep both tabs open and add the records below one at a time.

Records to add

Copy each value with the button next to it. Rows marked “Copy from Titan Email Control Panel” are unique to your account.

MX records Where incoming email goes Type MX Name @ Value mx1.titan.email Priority 10 TTL 3600 (1 h)
MX records Where incoming email goes Type MX Name @ Value mx2.titan.email Priority 20 TTL 3600 (1 h)
SPF record Which servers may send as you Type TXT Name @ Value v=spf1 include:spf.titan.email ~all Priority n/a TTL 3600 (1 h)
DKIM A signature on every message Type TXT Name <selector>._domainkey Value Copy from Titan Email Control Panel Priority n/a TTL Default
DMARC record What to do with fakes · recommended Type TXT Name _dmarc Value v=DMARC1; p=none; rua=mailto:admin@yourdomain.com Priority n/a TTL Default

Step by step in GoDaddy

Point your MX records

MX records tell other mail servers where to deliver your email. How MX works

Type
MX
Name
@
Priority
10
Value
mx1.titan.email
Type
MX
Name
@
Priority
20
Value
mx2.titan.email

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose MX as the type.
  3. Fill in Name, Priority and Value, and pick the TTL from the drop-down list.
  4. Select Save.
  5. Back in the list of DNS records, delete every other MX record that isn't from your new email provider.
  6. Repeat for each MX record above.

Add the SPF record

SPF lists the services allowed to send email as you. How SPF works

Type
TXT
Name
@
Value
v=spf1 include:spf.titan.email ~all

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose TXT as the type.
  3. Fill in Name and Value, and pick the TTL from the drop-down list. Copy and paste the value so the spacing stays exact.
  4. Select Save.
  5. Repeat for each TXT record above.

Set up DKIM

DKIM signs your mail so receivers can trust it. How DKIM works

Type
TXT
Name
<selector>._domainkey
Value
Copy it from Titan Email Control Panel (see below)

Name: Copy the DNS Host Name shown with your DKIM record in the Titan Email Control Panel.

Where to find your value

In the Titan Email Control Panel, open the Email Reputation tab (or click the Improve Email Reputation banner). Under Add DKIM record, click Add and copy the TXT value.

  • After adding the record, select I've added TXT records in my DNS control panel and click Verify changes.
  • Titan doesn't allow more than one DKIM TXT value under the same selector.
  • A new DKIM record can take up to 6 hours to propagate.

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose TXT as the type.
  3. Fill in Name and Value, and pick the TTL from the drop-down list. Copy and paste the value so the spacing stays exact.
  4. Select Save.

Add the DMARC record (recommended)

DMARC tells receivers what to do with mail that fakes your domain. How DMARC works

Type
TXT
Name
_dmarc
Value
v=DMARC1; p=none; rua=mailto:admin@yourdomain.com
  • Replace the address with your own. Later move p=none to quarantine and then reject.

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose TXT as the type.
  3. Fill in Name and Value, and pick the TTL from the drop-down list. Copy and paste the value so the spacing stays exact.
  4. Select Save.

Check your setup

Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in GoDaddy’s words.

We only read public DNS records. Nothing is stored.

Common mistakes with Titan Email on GoDaddy

Adding records where DNS isn't managed

Records must go in the authoritative DNS zone, which may be different from where you bought the domain.

Two DKIM values under one selector

Titan rejects more than one TXT value under the same DKIM selector. Paste exactly the value from the control panel.

GoDaddy: Delete old MX records and keep one SPF record

Remove every MX record left from your previous email service, including GoDaddy's own email if you used it. A leftover MX record can still receive your mail. For SPF, keep a single TXT record that starts with v=spf1: if one is already there, edit it instead of adding a second, because two SPF records break the SPF check.

GoDaddy: Type only the part before your domain

GoDaddy adds your domain to the Name automatically. Enter _dmarc or google._domainkey, not _dmarc.yourdomain.com, or the record ends up at a doubled name.

Titan Email on GoDaddy: questions

Where do I add Titan Email DNS records in GoDaddy?

Sign in to GoDaddy and open My Products. Under Domains, open the Portfolio tab. Select the three dots (...) next to your domain, then Edit DNS. Add each record there, one at a time.

What goes in the Name field at GoDaddy?

Enter @ for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. GoDaddy adds your domain automatically.

Do I need to delete my existing MX records at GoDaddy?

Yes. Sending servers pick an MX record by its priority (lowest number first) and fall back to the others, so a leftover MX record can receive some or all of your mail. Keep only the Titan Email MX records and delete the rest. Remove every MX record left from your previous email service, including GoDaddy's own email if you used it. A leftover MX record can still receive your mail. For SPF, keep a single TXT record that starts with v=spf1: if one is already there, edit it instead of adding a second, because two SPF records break the SPF check.

How long until Titan Email works on GoDaddy?

Titan says new MX and TXT records can take up to 6 hours to go live. Your domain shows as Verified in the Titan control panel once they do.