Zoho Mail + GoDaddy

Set up Zoho Mail on GoDaddy

The records Zoho Mail needs, written with the field names GoDaddy uses (Name, Value), in the order to add them.

  • 5 steps
  • 7 DNS records

Not sure of your region? Check the address you sign in at: accounts.zoho.com, accounts.zoho.eu, accounts.zoho.in, accounts.zoho.com.au, accounts.zoho.jp, accounts.zohocloud.ca, accounts.zoho.sa.

Before you start

  1. Have your Zoho Mail account ready. Some values are unique to your account and come from the Zoho Mail Admin Console .
  2. Open DNS at GoDaddy: Sign in to GoDaddy and open My Products. Under Domains, open the Portfolio tab. Select the three dots (...) next to your domain, then Edit DNS.
  3. Keep both tabs open and add the records below one at a time.

Zoho Mail also publishes its own guide for GoDaddy: GoDaddy DNS Mapping (Zoho Mail Help) .

Records to add

Copy each value with the button next to it. Rows marked “Copy from Zoho Mail Admin Console” are unique to your account.

Domain verification Proves you own the domain Type TXT Name @ Value Copy from Zoho Mail Admin Console Looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho. Priority n/a TTL Default
MX records Where incoming email goes Type MX Name @ Value mx.zoho.com Priority 10 TTL Default
MX records Where incoming email goes Type MX Name @ Value mx2.zoho.com Priority 20 TTL Default
MX records Where incoming email goes Type MX Name @ Value mx3.zoho.com Priority 50 TTL Default
SPF record Which servers may send as you Type TXT Name @ Value v=spf1 include:zohomail.com -all Priority n/a TTL Default
DKIM A signature on every message Type TXT Name <selector>._domainkey Value Copy from Zoho Mail Admin Console Priority n/a TTL Default
DMARC record What to do with fakes · recommended Type TXT Name _dmarc Value v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com Priority n/a TTL Default

Step by step in GoDaddy

Verify your domain

Your email provider needs proof that you control this domain before it accepts email for it.

Type
TXT
Name
@
Value
Copy it from Zoho Mail Admin Console (see below)

Where to find your value

In the Zoho Mail Admin Console (mailadmin.zoho.com) open Domains, select your domain and go to Verify Domain Ownership. Choose TXT from the drop-down to see your value.

It looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho.

  • Enter @ or leave the host blank.

3 more notes from Zoho Mail on this record

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose TXT as the type.
  3. Fill in Name and Value, and pick the TTL from the drop-down list. Copy and paste the value so the spacing stays exact.
  4. Select Save.

Point your MX records

MX records tell other mail servers where to deliver your email. How MX works

Type
MX
Name
@
Priority
10
Value
mx.zoho.com
  • Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho.
Type
MX
Name
@
Priority
20
Value
mx2.zoho.com
Type
MX
Name
@
Priority
50
Value
mx3.zoho.com

1 more note from Zoho Mail on this record

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose MX as the type.
  3. Fill in Name, Priority and Value, and pick the TTL from the drop-down list.
  4. Select Save.
  5. Back in the list of DNS records, delete every other MX record that isn't from your new email provider.
  6. Repeat for each MX record above.

Add the SPF record

SPF lists the services allowed to send email as you. How SPF works

Type
TXT
Name
@
Value
v=spf1 include:zohomail.com -all
  • Keep only one SPF record and stay under 10 DNS lookups.

1 more note from Zoho Mail on this record

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose TXT as the type.
  3. Fill in Name and Value, and pick the TTL from the drop-down list. Copy and paste the value so the spacing stays exact.
  4. Select Save.
  5. Repeat for each TXT record above.

Set up DKIM

DKIM signs your mail so receivers can trust it. How DKIM works

Type
TXT
Name
<selector>._domainkey
Value
Copy it from Zoho Mail Admin Console (see below)

Name: The selector is the name you type when adding DKIM in Zoho. Zoho's example is zoho, which gives the host zoho._domainkey.

Where to find your value

In the Zoho Mail Admin Console go to Domains, select your domain, open the Email Configuration tab and select DKIM. Click Add, enter a selector, choose a 1024 or 2048-bit key, and copy the TXT value.

  • After the record is published, click Verify for the selector in Zoho, then enable DKIM.

1 more note from Zoho Mail on this record

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose TXT as the type.
  3. Fill in Name and Value, and pick the TTL from the drop-down list. Copy and paste the value so the spacing stays exact.
  4. Select Save.

Add the DMARC record (recommended)

DMARC tells receivers what to do with mail that fakes your domain. How DMARC works

Type
TXT
Name
_dmarc
Value
v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
  • Roll out in phases: p=none (reports only), then p=quarantine, then p=reject, raising pct gradually.

3 more notes from Zoho Mail on this record

In GoDaddy

  1. Under DNS Records, select Add New Record.
  2. Choose TXT as the type.
  3. Fill in Name and Value, and pick the TTL from the drop-down list. Copy and paste the value so the spacing stays exact.
  4. Select Save.

Check your setup

Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in GoDaddy’s words.

We only read public DNS records. Nothing is stored.

Common mistakes with Zoho Mail on GoDaddy

Using US MX values for a non-US account

The MX domain ending changes with your Zoho data center. If you signed up in the EU, India or another region, copy the values from your Admin Console.

Keeping old MX records with a low number

Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho. Delete them.

GoDaddy: Delete old MX records and keep one SPF record

Remove every MX record left from your previous email service, including GoDaddy's own email if you used it. A leftover MX record can still receive your mail. For SPF, keep a single TXT record that starts with v=spf1: if one is already there, edit it instead of adding a second, because two SPF records break the SPF check.

GoDaddy: Type only the part before your domain

GoDaddy adds your domain to the Name automatically. Enter _dmarc or google._domainkey, not _dmarc.yourdomain.com, or the record ends up at a doubled name.

GoDaddy: Check MX records GoDaddy created for you

If you used GoDaddy's own option to create MX records for another provider, they may not match that provider's current values. Compare them with the values your email provider shows and replace any that differ.

3 more Zoho Mail mistakes to avoid

Visit Zoho Mail Visit GoDaddy

Zoho Mail on GoDaddy: questions

Can Zoho add the DKIM record at GoDaddy for me too?

Yes. Add a DKIM selector in Zoho first (1024 or 2048 bits), then use Login to my DNS and Connect. The DKIM toggle turns on by itself, and it can’t be turned on until the selector is verified.

Where do I add Zoho Mail DNS records in GoDaddy?

Sign in to GoDaddy and open My Products. Under Domains, open the Portfolio tab. Select the three dots (...) next to your domain, then Edit DNS. Add each record there, one at a time.

What goes in the Name field at GoDaddy?

Enter @ for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. GoDaddy adds your domain automatically.

Do I need to delete my existing MX records at GoDaddy?

Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho. Remove every MX record left from your previous email service, including GoDaddy's own email if you used it. A leftover MX record can still receive your mail. For SPF, keep a single TXT record that starts with v=spf1: if one is already there, edit it instead of adding a second, because two SPF records break the SPF check. If you used GoDaddy's own option to create MX records for another provider, they may not match that provider's current values. Compare them with the values your email provider shows and replace any that differ.

Can Zoho Mail add the records at GoDaddy for me?

GoDaddy supports Domain Connect. Microsoft 365 and Zoho Mail can add the records for you after you sign in to GoDaddy and authorize. Use the manual steps if you want to control exactly when your MX records change.

How long until Zoho Mail works on GoDaddy?

MX changes can take an hour or two to take effect. SPF and DKIM can take 4 to 48 hours.

Sources

Every value and step on this page comes from these official pages. Dashboards change, so if something doesn’t match what you see, tell us.

GoDaddy steps and tips

Some of these are other email providers' official guides for GoDaddy. They describe the same GoDaddy dashboard.

Zoho Mail on other hosts

Other email providers on GoDaddy