MX records
Missing, pointing to the wrong server, or old ones left behind
Effect on your email
Email sent to you can bounce or go to a server you no longer use, so you can miss messages.
Free tool
Fix My Email
Enter your domain. We find what's wrong with your email setup, explain what it does to your mail, and show you exactly how to fix it.
Looks good Needs attention Problem Info Fixed Still needs work New problem
How it works
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We work out your setup
Your MX records tell us your email provider and your nameservers tell us who manages your DNS. You can change either if we get it wrong.
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We find what is wrong
We check MX, SPF, DKIM and DMARC in public DNS and explain each problem and what it does to your email.
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You fix it and we confirm
Each problem comes with the fix in your DNS host’s words and a link to the full guide. Then check again to see what is fixed.
Problems we find, and what they do
SPF
Missing, more than one record, +all, or over 10 DNS lookups
Effect on your email
Mail you send can fail SPF. Gmail asks every sender for SPF or DKIM, and mail that fails can land in spam or be rejected.
Source: Email sender guidelines (Gmail Help) , RFC 7208: SPF (IETF)
DKIM
Signing key not published, wrong, or revoked
Effect on your email
Without a working DKIM signature, receivers can’t confirm your mail really came from you, so it is more likely to land in spam.
Source: Email sender guidelines (Gmail Help) , RFC 6376: DKIM (IETF)
DMARC
Missing, more than one record, or invalid
Effect on your email
Receivers get no instructions for mail that fakes your domain. Gmail also requires DMARC from anyone sending 5,000 or more messages a day to Gmail accounts.
Source: Email sender guidelines (Gmail Help) , RFC 9989: DMARC (IETF)
Email providers we recognise
DNS hosts we detect
- Amazon Route 53
- Bluehost
- Cloudflare
- DreamHost
- Hostinger
- IONOS
- Name.com
- Namecheap
- OVHcloud
- Porkbun
- SiteGround
- WordPress.com
Using GoDaddy, Network Solutions, Squarespace Domains, Wix? Choose your host yourself; the fix steps are the same.
About Fix My Email
Why are my emails going to spam?
Often because receiving servers can’t confirm the mail is really from you: SPF, DKIM or DMARC is missing or broken. Gmail asks every sender for SPF or DKIM, and senders of 5,000 or more messages a day for DMARC too. Content and sending reputation matter as well; Fix My Email checks the DNS part.
Is Fix My Email free and private?
Yes. It only reads public DNS records, the same ones anyone can look up. We don’t store the domains you check.
How do you know my email provider and DNS host?
Your MX records show where your mail is delivered, which tells us the provider. Your nameservers show who answers your DNS, which tells us the host. If either is wrong, choose it yourself and check again.
Why didn’t it detect my DNS host?
We only detect hosts whose nameservers are documented in their own help pages. For GoDaddy, Network Solutions, Squarespace Domains, Wix, choose the host yourself.
I fixed it, but it still shows a problem. Why?
DNS answers are cached until the old record’s TTL (time to live) runs out, so a change can take a while to show. Wait a few minutes and select “check again”.
My email provider isn’t recognised. What do you check?
The rules every domain must follow: mail has somewhere to go (MX), exactly one valid SPF record under 10 DNS lookups, and a valid DMARC record. Enter your DKIM selector to check DKIM too.