Zoho Mail + WordPress.com
Set up Zoho Mail on WordPress.com
The records Zoho Mail needs, written with the field names WordPress.com uses (Name, Handled by, Text, Alias of (points to)), in the order to add them.
- 5 steps
- 7 DNS records
Not sure of your region? Check the address you sign in at: accounts.zoho.com, accounts.zoho.eu, accounts.zoho.in, accounts.zoho.com.au, accounts.zoho.jp, accounts.zohocloud.ca, accounts.zoho.sa.
Before you start
- Have your Zoho Mail account ready. Some values are unique to your account and come from the Zoho Mail Admin Console .
- Open DNS at WordPress.com: In your Hosting Dashboard, open Domains and select your domain. Under Settings, open DNS records, then select Add record (upper right).
- Keep both tabs open and add the records below one at a time.
Records to add
Copy each value with the button next to it. Rows marked “Copy from Zoho Mail Admin Console” are unique to your account.
| Record | Type | Name | Value | Priority | TTL | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Domain verification Proves you own the domain | Type | TXT | Name | @ | Value | Copy from Zoho Mail Admin Console Looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho. | Priority | n/a | TTL | 3600 seconds (when no other records share a TTL) |
| MX records Where incoming email goes | Type | MX | Name | @ | Value | mx.zoho.com | Priority | 10 | TTL | 3600 seconds (when no other records share a TTL) |
| MX records Where incoming email goes | Type | MX | Name | @ | Value | mx2.zoho.com | Priority | 20 | TTL | 3600 seconds (when no other records share a TTL) |
| MX records Where incoming email goes | Type | MX | Name | @ | Value | mx3.zoho.com | Priority | 50 | TTL | 3600 seconds (when no other records share a TTL) |
| MX records Where incoming email goes | Type | MX | Name | @ | Value | Copy from Zoho Mail Admin Console Not yet confirmed by us | Priority | n/a | TTL | 3600 seconds (when no other records share a TTL) |
| SPF record Which servers may send as you | Type | TXT | Name | @ | Value | v=spf1 include:zohomail.com -all | Priority | n/a | TTL | 3600 seconds (when no other records share a TTL) |
| SPF record Which servers may send as you | Type | TXT | Name | @ | Value | Copy from Zoho Mail Admin Console Not yet confirmed by us | Priority | n/a | TTL | 3600 seconds (when no other records share a TTL) |
| DKIM A signature on every message | Type | TXT | Name | <selector>._domainkey | Value | Copy from Zoho Mail Admin Console | Priority | n/a | TTL | 3600 seconds (when no other records share a TTL) |
| DMARC record What to do with fakes · recommended | Type | TXT | Name | _dmarc | Value | v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com | Priority | n/a | TTL | 3600 seconds (when no other records share a TTL) |
Step by step in WordPress.com
Verify your domain
Your email provider needs proof that you control this domain before it accepts email for it.
- Type
- TXT
- Name
-
@ - Text
- Copy it from Zoho Mail Admin Console (see below)
Where to find your value
In the Zoho Mail Admin Console (mailadmin.zoho.com) open Domains, select your domain and go to Verify Domain Ownership. Choose TXT from the drop-down to see your value.
It looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho.
- Enter @ or leave the host blank.
3 more notes from Zoho Mail on this record
In WordPress.com
- Select Add record and choose TXT.
- Enter the Name (@ for your bare domain) and paste the value in Text.
- Save the record.
Point your MX records
MX records tell other mail servers where to deliver your email. How MX works
- Type
- MX
- Name
-
@ - Priority
- 10
- Handled by
-
mx.zoho.com
- Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho.
- Type
- MX
- Name
-
@ - Priority
- 20
- Handled by
-
mx2.zoho.com
- Type
- MX
- Name
-
@ - Priority
- 50
- Handled by
-
mx3.zoho.com
- Type
- MX
- Name
-
@ - Handled by
- Copy it from Zoho Mail Admin Console (see below)
Where to find your value
Copy the exact MX values shown for your domain in the Zoho Mail Admin Console, in the Tools & Configurations section.
We haven’t been able to confirm this value from Zoho Mail's public docs yet, so we don’t show one.
1 more note from Zoho Mail on this record
In WordPress.com
- Select Add record and choose MX.
- Enter @ in Name, the mail server in Handled by, and the Priority (pre-filled with 10).
- Save the record.
- Repeat for each MX record above.
Add the SPF record
SPF lists the services allowed to send email as you. How SPF works
- Type
- TXT
- Name
-
@ - Text
-
v=spf1 include:zohomail.com -all
- Keep only one SPF record and stay under 10 DNS lookups.
- Type
- TXT
- Name
-
@ - Text
- Copy it from Zoho Mail Admin Console (see below)
Where to find your value
Copy the SPF value shown for your domain in the Zoho Mail Admin Console.
We haven’t been able to confirm this value from Zoho Mail's public docs yet, so we don’t show one.
1 more note from Zoho Mail on this record
In WordPress.com
- Select Add record and choose TXT.
- Enter the Name (@ for your bare domain) and paste the value in Text.
- Save the record.
- Repeat for each TXT record above.
Set up DKIM
DKIM signs your mail so receivers can trust it. How DKIM works
- Type
- TXT
- Name
-
<selector>._domainkey - Text
- Copy it from Zoho Mail Admin Console (see below)
Name: The selector is the name you type when adding DKIM in Zoho. Zoho's example is zoho, which gives the host zoho._domainkey.
Where to find your value
In the Zoho Mail Admin Console go to Domains, select your domain, open the Email Configuration tab and select DKIM. Click Add, enter a selector, choose a 1024 or 2048-bit key, and copy the TXT value.
- After the record is published, click Verify for the selector in Zoho, then enable DKIM.
1 more note from Zoho Mail on this record
In WordPress.com
- Select Add record and choose TXT.
- Enter the Name (@ for your bare domain) and paste the value in Text.
- Save the record.
Add the DMARC record (recommended)
DMARC tells receivers what to do with mail that fakes your domain. How DMARC works
- Type
- TXT
- Name
-
_dmarc - Text
-
v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
- Roll out in phases: p=none (reports only), then p=quarantine, then p=reject, raising pct gradually.
3 more notes from Zoho Mail on this record
In WordPress.com
- Select Add record and choose TXT.
- Enter the Name (@ for your bare domain) and paste the value in Text.
- Save the record.
Check your setup
Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in WordPress.com’s words.
Common mistakes with Zoho Mail on WordPress.com
Using US MX values for a non-US account
The MX domain ending changes with your Zoho data center. If you signed up in the EU, India or another region, copy the values from your Admin Console.
Keeping old MX records with a low number
Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho. Delete them.
Zoho Mail on WordPress.com: questions
Where do I add Zoho Mail DNS records in WordPress.com?
In your Hosting Dashboard, open Domains and select your domain. Under Settings, open DNS records, then select Add record (upper right). Add each record there, one at a time.
What goes in the Name field at WordPress.com?
Enter @ for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. WordPress.com adds your domain automatically.
Do I need to delete my existing MX records at WordPress.com?
Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho.
How long until Zoho Mail works on WordPress.com?
MX changes can take an hour or two to take effect. SPF and DKIM can take 4 to 48 hours.
Sources
Every value and step on this page comes from these official pages. Dashboards change, so if something doesn’t match what you see, tell us.
Zoho Mail records
WordPress.com steps and tips
Zoho Mail on other hosts
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