Zoho Mail + Name.com

Set up Zoho Mail on Name.com

The records Zoho Mail needs, written with the field names Name.com uses (Host, Answer), in the order to add them.

  • 5 steps
  • 7 DNS records

Not sure of your region? Check the address you sign in at: accounts.zoho.com, accounts.zoho.eu, accounts.zoho.in, accounts.zoho.com.au, accounts.zoho.jp, accounts.zohocloud.ca, accounts.zoho.sa.

Before you start

  1. Have your Zoho Mail account ready. Some values are unique to your account and come from the Zoho Mail Admin Console .
  2. Open DNS at Name.com: Log in to name.com and click MY DOMAINS (top right). Click your domain, then Manage DNS Records.
  3. Keep both tabs open and add the records below one at a time.

Records to add

Copy each value with the button next to it. Rows marked “Copy from Zoho Mail Admin Console” are unique to your account.

Domain verification Proves you own the domain Type TXT Host Leave empty Value Copy from Zoho Mail Admin Console Looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho. Priority n/a TTL 300
MX records Where incoming email goes Type MX Host Leave empty Value mx.zoho.com Priority 10 TTL 300
MX records Where incoming email goes Type MX Host Leave empty Value mx2.zoho.com Priority 20 TTL 300
MX records Where incoming email goes Type MX Host Leave empty Value mx3.zoho.com Priority 50 TTL 300
SPF record Which servers may send as you Type TXT Host Leave empty Value v=spf1 include:zohomail.com -all Priority n/a TTL 300
DKIM A signature on every message Type TXT Host <selector>._domainkey Value Copy from Zoho Mail Admin Console Priority n/a TTL 300
DMARC record What to do with fakes · recommended Type TXT Host _dmarc Value v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com Priority n/a TTL 300

Step by step in Name.com

Verify your domain

Your email provider needs proof that you control this domain before it accepts email for it.

Type
TXT
Host
Leave this field empty
Answer
Copy it from Zoho Mail Admin Console (see below)

Where to find your value

In the Zoho Mail Admin Console (mailadmin.zoho.com) open Domains, select your domain and go to Verify Domain Ownership. Choose TXT from the drop-down to see your value.

It looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho.

  • Enter @ or leave the host blank.

3 more notes from Zoho Mail on this record

In Name.com

  1. Select TXT from the Type drop-down menu.
  2. Enter a Host only if your provider gives one, and paste the value in Answer.
  3. Click Add Record.

Point your MX records

MX records tell other mail servers where to deliver your email. How MX works

Type
MX
Host
Leave this field empty
Priority
10
Answer
mx.zoho.com
  • Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho.
Type
MX
Host
Leave this field empty
Priority
20
Answer
mx2.zoho.com
Type
MX
Host
Leave this field empty
Priority
50
Answer
mx3.zoho.com

1 more note from Zoho Mail on this record

In Name.com

  1. Select MX from the Type drop-down menu.
  2. Leave Host blank, enter the mail server in Answer, leave TTL at 300, and enter the Priority (10, 20, 30 for several).
  3. Click Add Record.
  4. Repeat for each MX record above.

Add the SPF record

SPF lists the services allowed to send email as you. How SPF works

Type
TXT
Host
Leave this field empty
Answer
v=spf1 include:zohomail.com -all
  • Keep only one SPF record and stay under 10 DNS lookups.

1 more note from Zoho Mail on this record

In Name.com

  1. Select TXT from the Type drop-down menu.
  2. Enter a Host only if your provider gives one, and paste the value in Answer.
  3. Click Add Record.
  4. Repeat for each TXT record above.

Set up DKIM

DKIM signs your mail so receivers can trust it. How DKIM works

Type
TXT
Host
<selector>._domainkey
Answer
Copy it from Zoho Mail Admin Console (see below)

Host: The selector is the name you type when adding DKIM in Zoho. Zoho's example is zoho, which gives the host zoho._domainkey.

Where to find your value

In the Zoho Mail Admin Console go to Domains, select your domain, open the Email Configuration tab and select DKIM. Click Add, enter a selector, choose a 1024 or 2048-bit key, and copy the TXT value.

  • After the record is published, click Verify for the selector in Zoho, then enable DKIM.

1 more note from Zoho Mail on this record

In Name.com

  1. Select TXT from the Type drop-down menu.
  2. Enter a Host only if your provider gives one, and paste the value in Answer.
  3. Click Add Record.

Add the DMARC record (recommended)

DMARC tells receivers what to do with mail that fakes your domain. How DMARC works

Type
TXT
Host
_dmarc
Answer
v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
  • Roll out in phases: p=none (reports only), then p=quarantine, then p=reject, raising pct gradually.

3 more notes from Zoho Mail on this record

In Name.com

  1. Select TXT from the Type drop-down menu.
  2. Enter a Host only if your provider gives one, and paste the value in Answer.
  3. Click Add Record.

Check your setup

Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in Name.com’s words.

We only read public DNS records. Nothing is stored.

Common mistakes with Zoho Mail on Name.com

Using US MX values for a non-US account

The MX domain ending changes with your Zoho data center. If you signed up in the EU, India or another region, copy the values from your Admin Console.

Keeping old MX records with a low number

Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho. Delete them.

Name.com: Never leave a CNAME Host blank

A CNAME without a Host can overwrite other records such as MX and break email.

3 more Zoho Mail mistakes to avoid

Visit Zoho Mail Visit Name.com

Zoho Mail on Name.com: questions

Where do I add Zoho Mail DNS records in Name.com?

Log in to name.com and click MY DOMAINS (top right). Click your domain, then Manage DNS Records. Add each record there, one at a time.

What goes in the Host field at Name.com?

Leave it empty for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. Name.com adds your domain automatically.

Do I need to delete my existing MX records at Name.com?

Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho.

How long until Zoho Mail works on Name.com?

MX changes can take an hour or two to take effect. SPF and DKIM can take 4 to 48 hours.

Sources

Every value and step on this page comes from these official pages. Dashboards change, so if something doesn’t match what you see, tell us.

Zoho Mail on other hosts

Other email providers on Name.com