Zoho Mail + Squarespace Domains

Set up Zoho Mail on Squarespace Domains

The records Zoho Mail needs, written with the field names Squarespace Domains uses (Name, Mail Server, Text, Data), in the order to add them.

  • 5 steps
  • 7 DNS records

Not sure of your region? Check the address you sign in at: accounts.zoho.com, accounts.zoho.eu, accounts.zoho.in, accounts.zoho.com.au, accounts.zoho.jp, accounts.zohocloud.ca, accounts.zoho.sa.

Before you start

  1. Have your Zoho Mail account ready. Some values are unique to your account and come from the Zoho Mail Admin Console .
  2. Open DNS at Squarespace Domains: Open the domains dashboard (account.squarespace.com/domains). Click your domain. Click DNS, then DNS Settings.
  3. Keep both tabs open and add the records below one at a time.

Zoho Mail on Squarespace Domains: what to know

How long changes take

Zoho’s Squarespace guide says to allow at least an hour for the verification CNAME, then verify after an hour or two.

Squarespace says DNS changes can take 24 to 48 hours to update.

Source: Squarespace DNS: Zoho Mail CNAME, MX (Zoho Mail Help), Edit your domain's DNS records (Squarespace Help)

Records to add

Copy each value with the button next to it. Rows marked “Copy from Zoho Mail Admin Console” are unique to your account.

Domain verification Proves you own the domain Type TXT Name @ Value Copy from Zoho Mail Admin Console Looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho. Priority n/a TTL 4 hours
MX records Where incoming email goes Type MX Name @ Value mx.zoho.com Priority 10 TTL 4 hours
MX records Where incoming email goes Type MX Name @ Value mx2.zoho.com Priority 20 TTL 4 hours
MX records Where incoming email goes Type MX Name @ Value mx3.zoho.com Priority 50 TTL 4 hours
SPF record Which servers may send as you Type TXT Name @ Value v=spf1 include:zohomail.com -all Priority n/a TTL 4 hours
DKIM A signature on every message Type TXT Name <selector>._domainkey Value Copy from Zoho Mail Admin Console Priority n/a TTL 4 hours
DMARC record What to do with fakes · recommended Type TXT Name _dmarc Value v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com Priority n/a TTL 4 hours

Step by step in Squarespace Domains

Verify your domain

Your email provider needs proof that you control this domain before it accepts email for it.

Type
TXT
Name
@
Text
Copy it from Zoho Mail Admin Console (see below)

Where to find your value

In the Zoho Mail Admin Console (mailadmin.zoho.com) open Domains, select your domain and go to Verify Domain Ownership. Choose TXT from the drop-down to see your value.

It looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho.

  • Enter @ or leave the host blank.

3 more notes from Zoho Mail on this record

In Squarespace Domains

  1. Scroll to Custom Records and click Add record.
  2. Re-enter your password (or confirm with two-factor authentication) if asked, then click Continue.
  3. Set Type to TXT, then fill in Name and Text.
  4. Click Save.

Point your MX records

MX records tell other mail servers where to deliver your email. How MX works

Type
MX
Name
@
Priority
10
Mail Server
mx.zoho.com
  • Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho.
Type
MX
Name
@
Priority
20
Mail Server
mx2.zoho.com
Type
MX
Name
@
Priority
50
Mail Server
mx3.zoho.com

1 more note from Zoho Mail on this record

In Squarespace Domains

  1. Click Add record.
  2. Re-enter your password (or confirm with two-factor authentication) if asked, then click Continue.
  3. Set Type to MX, then fill in Name, Priority and Mail Server.
  4. Click Save. Add one record per mail server, each with its own priority.
  5. Repeat for each MX record above.

Add the SPF record

SPF lists the services allowed to send email as you. How SPF works

Type
TXT
Name
@
Text
v=spf1 include:zohomail.com -all
  • Keep only one SPF record and stay under 10 DNS lookups.

1 more note from Zoho Mail on this record

In Squarespace Domains

  1. Scroll to Custom Records and click Add record.
  2. Re-enter your password (or confirm with two-factor authentication) if asked, then click Continue.
  3. Set Type to TXT, then fill in Name and Text.
  4. Click Save.
  5. Repeat for each TXT record above.

Set up DKIM

DKIM signs your mail so receivers can trust it. How DKIM works

Type
TXT
Name
<selector>._domainkey
Text
Copy it from Zoho Mail Admin Console (see below)

Name: The selector is the name you type when adding DKIM in Zoho. Zoho's example is zoho, which gives the host zoho._domainkey.

Where to find your value

In the Zoho Mail Admin Console go to Domains, select your domain, open the Email Configuration tab and select DKIM. Click Add, enter a selector, choose a 1024 or 2048-bit key, and copy the TXT value.

  • After the record is published, click Verify for the selector in Zoho, then enable DKIM.

1 more note from Zoho Mail on this record

In Squarespace Domains

  1. Scroll to Custom Records and click Add record.
  2. Re-enter your password (or confirm with two-factor authentication) if asked, then click Continue.
  3. Set Type to TXT, then fill in Name and Text.
  4. Click Save.

Add the DMARC record (recommended)

DMARC tells receivers what to do with mail that fakes your domain. How DMARC works

Type
TXT
Name
_dmarc
Text
v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
  • Roll out in phases: p=none (reports only), then p=quarantine, then p=reject, raising pct gradually.

3 more notes from Zoho Mail on this record

In Squarespace Domains

  1. Scroll to Custom Records and click Add record.
  2. Re-enter your password (or confirm with two-factor authentication) if asked, then click Continue.
  3. Set Type to TXT, then fill in Name and Text.
  4. Click Save.

Check your setup

Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in Squarespace Domains’s words.

We only read public DNS records. Nothing is stored.

Common mistakes with Zoho Mail on Squarespace Domains

Using US MX values for a non-US account

The MX domain ending changes with your Zoho data center. If you signed up in the EU, India or another region, copy the values from your Admin Console.

Keeping old MX records with a low number

Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho. Delete them.

Squarespace Domains: Change your Squarespace login first

If you sign in to Squarespace with an address at this domain, change your account email before deleting MX records, or you could lock yourself out.

Squarespace Domains: SPF entries are merged for you

Each SPF value added as its own custom record is merged into one SPF record. Refresh the page to see the merged result. If you get a Custom records not saved error, delete the existing SPF records and add them again.

Squarespace Domains: Only one DMARC record

A domain can have only one DMARC record. Email forwarding rules add one automatically, so merge into it rather than adding a second.

3 more Zoho Mail mistakes to avoid

Visit Zoho Mail Visit Squarespace Domains

Zoho Mail on Squarespace Domains: questions

Is Squarespace’s Zoho Mail preset right for my account?

The preset adds mx.zoho.com, mx2.zoho.com and mx3.zoho.com, a general configuration. Zoho says the values for your domain are in the Zoho Admin Console. If yours are different (for example a zoho.eu account), delete the preset and add the MX records as custom records.

Where do I add Zoho Mail DNS records in Squarespace Domains?

Open the domains dashboard (account.squarespace.com/domains). Click your domain. Click DNS, then DNS Settings. Add each record there, one at a time.

What goes in the Name field at Squarespace Domains?

Enter @ for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. Squarespace Domains adds your domain automatically.

Do I need to delete my existing MX records at Squarespace Domains?

Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho. If you sign in to Squarespace with an address at this domain, change your account email before deleting MX records, or you could lock yourself out.

Can Zoho Mail add the records at Squarespace Domains for me?

Squarespace has presets that add email records for Google Workspace and Zoho Mail. Preset records can only be deleted, not edited.

How long until Zoho Mail works on Squarespace Domains?

Zoho’s Squarespace guide says to allow at least an hour for the verification CNAME, then verify after an hour or two. Squarespace says DNS changes can take 24 to 48 hours to update.

Sources

Every value and step on this page comes from these official pages. Dashboards change, so if something doesn’t match what you see, tell us.

Zoho Mail on other hosts

Other email providers on Squarespace Domains