Zoho Mail + OVHcloud
Set up Zoho Mail on OVHcloud
The records Zoho Mail needs, written with the field names OVHcloud uses (Subdomain, Target, Value), in the order to add them.
- 5 steps
- 7 DNS records
Not sure of your region? Check the address you sign in at: accounts.zoho.com, accounts.zoho.eu, accounts.zoho.in, accounts.zoho.com.au, accounts.zoho.jp, accounts.zohocloud.ca, accounts.zoho.sa.
Before you start
- Have your Zoho Mail account ready. Some values are unique to your account and come from the Zoho Mail Admin Console .
- Open DNS at OVHcloud: Sign in to the OVHcloud Control Panel (ovh.com/manager). Under View all my activity, select your domain name. Open the DNS zone tab.
- Keep both tabs open and add the records below one at a time.
Records to add
Copy each value with the button next to it. Rows marked “Copy from Zoho Mail Admin Console” are unique to your account.
| Record | Type | Subdomain | Value | Priority | TTL | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Domain verification Proves you own the domain | Type | TXT | Subdomain | Leave empty | Value | Copy from Zoho Mail Admin Console Looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho. | Priority | n/a | TTL | Default |
| MX records Where incoming email goes | Type | MX | Subdomain | Leave empty | Value | mx.zoho.com. | Priority | 10 | TTL | Default |
| MX records Where incoming email goes | Type | MX | Subdomain | Leave empty | Value | mx2.zoho.com. | Priority | 20 | TTL | Default |
| MX records Where incoming email goes | Type | MX | Subdomain | Leave empty | Value | mx3.zoho.com. | Priority | 50 | TTL | Default |
| MX records Where incoming email goes | Type | MX | Subdomain | Leave empty | Value | Copy from Zoho Mail Admin Console Not yet confirmed by us | Priority | n/a | TTL | Default |
| SPF record Which servers may send as you | Type | TXT | Subdomain | Leave empty | Value | v=spf1 include:zohomail.com -all | Priority | n/a | TTL | Default |
| SPF record Which servers may send as you | Type | TXT | Subdomain | Leave empty | Value | Copy from Zoho Mail Admin Console Not yet confirmed by us | Priority | n/a | TTL | Default |
| DKIM A signature on every message | Type | TXT | Subdomain | <selector>._domainkey | Value | Copy from Zoho Mail Admin Console | Priority | n/a | TTL | Default |
| DMARC record What to do with fakes · recommended | Type | TXT | Subdomain | _dmarc | Value | v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com | Priority | n/a | TTL | Default |
Step by step in OVHcloud
Verify your domain
Your email provider needs proof that you control this domain before it accepts email for it.
- Type
- TXT
- Subdomain
- Leave this field empty
- Value
- Copy it from Zoho Mail Admin Console (see below)
Where to find your value
In the Zoho Mail Admin Console (mailadmin.zoho.com) open Domains, select your domain and go to Verify Domain Ownership. Choose TXT from the drop-down to see your value.
It looks like: zoho-verification=zb followed by a unique code and .zmverify.zoho.
- Enter @ or leave the host blank.
3 more notes from Zoho Mail on this record
In OVHcloud
- Select the Add an entry tile.
- In Extended records, choose TXT.
- Fill in Subdomain (empty for your bare domain) and Value.
- Select Next, then Confirm.
Point your MX records
MX records tell other mail servers where to deliver your email. How MX works
- Type
- MX
- Subdomain
- Leave this field empty
- Priority
- 10
- Target
-
mx.zoho.com.
- Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho.
- Type
- MX
- Subdomain
- Leave this field empty
- Priority
- 20
- Target
-
mx2.zoho.com.
- Type
- MX
- Subdomain
- Leave this field empty
- Priority
- 50
- Target
-
mx3.zoho.com.
- Type
- MX
- Subdomain
- Leave this field empty
- Target
- Copy it from Zoho Mail Admin Console (see below)
Where to find your value
Copy the exact MX values shown for your domain in the Zoho Mail Admin Console, in the Tools & Configurations section.
We haven’t been able to confirm this value from Zoho Mail's public docs yet, so we don’t show one.
1 more note from Zoho Mail on this record
In OVHcloud
- Select the Add an entry tile.
- In Mail records, choose MX.
- Leave Subdomain empty, enter the Priority and the Target (ending with a dot), and a TTL.
- Select Next, then Confirm.
- Delete older MX records with the trash icon in the Actions column.
- Repeat for each MX record above.
Add the SPF record
SPF lists the services allowed to send email as you. How SPF works
- Type
- TXT
- Subdomain
- Leave this field empty
- Value
-
v=spf1 include:zohomail.com -all
- Keep only one SPF record and stay under 10 DNS lookups.
- Type
- TXT
- Subdomain
- Leave this field empty
- Value
- Copy it from Zoho Mail Admin Console (see below)
Where to find your value
Copy the SPF value shown for your domain in the Zoho Mail Admin Console.
We haven’t been able to confirm this value from Zoho Mail's public docs yet, so we don’t show one.
1 more note from Zoho Mail on this record
In OVHcloud
- Select the Add an entry tile.
- In Extended records, choose TXT.
- Fill in Subdomain (empty for your bare domain) and Value.
- Select Next, then Confirm.
- Repeat for each TXT record above.
Set up DKIM
DKIM signs your mail so receivers can trust it. How DKIM works
- Type
- TXT
- Subdomain
-
<selector>._domainkey - Value
- Copy it from Zoho Mail Admin Console (see below)
Subdomain: The selector is the name you type when adding DKIM in Zoho. Zoho's example is zoho, which gives the host zoho._domainkey.
Where to find your value
In the Zoho Mail Admin Console go to Domains, select your domain, open the Email Configuration tab and select DKIM. Click Add, enter a selector, choose a 1024 or 2048-bit key, and copy the TXT value.
- After the record is published, click Verify for the selector in Zoho, then enable DKIM.
1 more note from Zoho Mail on this record
In OVHcloud
- Select the Add an entry tile.
- In Extended records, choose TXT.
- Fill in Subdomain (empty for your bare domain) and Value.
- Select Next, then Confirm.
Add the DMARC record (recommended)
DMARC tells receivers what to do with mail that fakes your domain. How DMARC works
- Type
- TXT
- Subdomain
-
_dmarc - Value
-
v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
- Roll out in phases: p=none (reports only), then p=quarantine, then p=reject, raising pct gradually.
3 more notes from Zoho Mail on this record
In OVHcloud
- Select the Add an entry tile.
- In Extended records, choose TXT.
- Fill in Subdomain (empty for your bare domain) and Value.
- Select Next, then Confirm.
Check your setup
Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in OVHcloud’s words.
Common mistakes with Zoho Mail on OVHcloud
Using US MX values for a non-US account
The MX domain ending changes with your Zoho data center. If you signed up in the EU, India or another region, copy the values from your Admin Console.
Keeping old MX records with a low number
Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho. Delete them.
OVHcloud: End targets with a dot
By default OVHcloud treats a target without a final dot as relative and adds your domain to the end. End MX and CNAME targets with a dot, for example mx1.example.com.
Zoho Mail on OVHcloud: questions
Where do I add Zoho Mail DNS records in OVHcloud?
Sign in to the OVHcloud Control Panel (ovh.com/manager). Under View all my activity, select your domain name. Open the DNS zone tab. Add each record there, one at a time.
What goes in the Subdomain field at OVHcloud?
Leave it empty for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. OVHcloud adds your domain automatically.
Do I need to delete my existing MX records at OVHcloud?
Remove existing MX records first. Records from a previous provider with equal or higher priority (such as 0 or 5) can stop mail reaching Zoho. By default OVHcloud treats a target without a final dot as relative and adds your domain to the end. End MX and CNAME targets with a dot, for example mx1.example.com.
How long until Zoho Mail works on OVHcloud?
MX changes can take an hour or two to take effect. SPF and DKIM can take 4 to 48 hours.
Sources
Every value and step on this page comes from these official pages. Dashboards change, so if something doesn’t match what you see, tell us.
Zoho Mail records
OVHcloud steps and tips
Some of these are other email providers' official guides for OVHcloud. They describe the same OVHcloud dashboard.
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