Namecheap Private Email + Name.com

Set up Namecheap Private Email on Name.com

The records Namecheap Private Email needs, written with the field names Name.com uses (Host, Answer), in the order to add them.

  • 5 steps
  • 6 DNS records

Before you start

  1. Have your Namecheap Private Email account ready. Some values are unique to your account and come from the Namecheap account (Private Email) .
  2. Open DNS at Name.com: Log in to name.com and click MY DOMAINS (top right). Click your domain, then Manage DNS Records.
  3. Keep both tabs open and add the records below one at a time.

Records to add

Copy each value with the button next to it. Rows marked “Copy from Namecheap account (Private Email)” are unique to your account.

MX records Where incoming email goes Type MX Host Leave empty Value mx1.privateemail.com Priority 10 TTL 300
MX records Where incoming email goes Type MX Host Leave empty Value mx2.privateemail.com Priority 10 TTL 300
SPF record Which servers may send as you Type TXT Host Leave empty Value v=spf1 include:spf.privateemail.com ~all Priority n/a TTL 300
DKIM A signature on every message Type TXT Host privateemail._domainkey Value Copy from Namecheap account (Private Email) Priority n/a TTL 300
DMARC record What to do with fakes · recommended Type TXT Host _dmarc Value v=DMARC1; p=none; rua=mailto:postmaster@yourdomain.com Priority n/a TTL 300
Autodiscover Automatic app setup · recommended Type CNAME Host autodiscover Value privateemail.com Priority n/a TTL 300

Step by step in Name.com

Point your MX records

MX records tell other mail servers where to deliver your email. How MX works

Type
MX
Host
Leave this field empty
Priority
10
Answer
mx1.privateemail.com
Type
MX
Host
Leave this field empty
Priority
10
Answer
mx2.privateemail.com

In Name.com

  1. Select MX from the Type drop-down menu.
  2. Leave Host blank, enter the mail server in Answer, leave TTL at 300, and enter the Priority (10, 20, 30 for several).
  3. Click Add Record.
  4. Repeat for each MX record above.

Add the SPF record

SPF lists the services allowed to send email as you. How SPF works

Type
TXT
Host
Leave this field empty
Answer
v=spf1 include:spf.privateemail.com ~all

In Name.com

  1. Select TXT from the Type drop-down menu.
  2. Enter a Host only if your provider gives one, and paste the value in Answer.
  3. Click Add Record.

Set up DKIM

DKIM signs your mail so receivers can trust it. How DKIM works

Type
TXT
Host
privateemail._domainkey
Answer
Copy it from Namecheap account (Private Email) (see below)

Host: Subscriptions bought on or after June 2, 2026 use privateemail._domainkey; older ones use default._domainkey.

Where to find your value

In your Namecheap account open the Private Email menu, click Manage next to your domain, then click Generate under DKIM and copy the value.

  • Namecheap calls DKIM a mandatory entry for outgoing mail to work correctly.
  • Paste the whole value into one field; don't split it.
  • It normally takes about 60 minutes to take effect.

In Name.com

  1. Select TXT from the Type drop-down menu.
  2. Enter a Host only if your provider gives one, and paste the value in Answer.
  3. Click Add Record.

Add the DMARC record (recommended)

DMARC tells receivers what to do with mail that fakes your domain. How DMARC works

Type
TXT
Host
_dmarc
Answer
v=DMARC1; p=none; rua=mailto:postmaster@yourdomain.com

In Name.com

  1. Select TXT from the Type drop-down menu.
  2. Enter a Host only if your provider gives one, and paste the value in Answer.
  3. Click Add Record.

Add the Autodiscover record (recommended)

Autodiscover lets Outlook and other mail apps find your account settings without manual setup.

Type
CNAME
Host
autodiscover
Answer
privateemail.com
  • Optional. Namecheap also lists optional mail and autoconfig CNAMEs pointing to privateemail.com.

In Name.com

  1. Select CNAME from the Type drop-down menu.
  2. Enter the name in Host (never leave it blank) and the target in Answer.
  3. Click Add Record.

Check your setup

Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in Name.com’s words.

We only read public DNS records. Nothing is stored.

Common mistakes with Namecheap Private Email on Name.com

Using the wrong DKIM host name

Subscriptions bought before June 2, 2026 use default._domainkey; newer ones use privateemail._domainkey.

Splitting the DKIM value

Namecheap warns not to put part of the value in one field and the rest in another. Paste the full string in one field.

Name.com: Never leave a CNAME Host blank

A CNAME without a Host can overwrite other records such as MX and break email.

1 more Namecheap Private Email mistake to avoid

Visit Namecheap Private Email Visit Name.com

Namecheap Private Email on Name.com: questions

Where do I add Namecheap Private Email DNS records in Name.com?

Log in to name.com and click MY DOMAINS (top right). Click your domain, then Manage DNS Records. Add each record there, one at a time.

What goes in the Host field at Name.com?

Leave it empty for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. Name.com adds your domain automatically.

Do I need to delete my existing MX records at Name.com?

Yes. Sending servers pick an MX record by its priority (lowest number first) and fall back to the others, so a leftover MX record can receive some or all of your mail. Keep only the Namecheap Private Email MX records and delete the rest.

Sources

Every value and step on this page comes from these official pages. Dashboards change, so if something doesn’t match what you see, tell us.

Namecheap Private Email on other hosts

Other email providers on Name.com