Rackspace Email + Hostinger

Set up Rackspace Email on Hostinger

The records Rackspace Email needs, written with the field names Hostinger uses (Name, Mail server, TXT value, Content), in the order to add them.

  • 5 steps
  • 6 DNS records

Before you start

  1. Have your Rackspace Email account ready. Some values are unique to your account and come from the Rackspace Cloud Office Control Panel .
  2. Open DNS at Hostinger: In hPanel, go to Domains and click Manage next to your domain. Open DNS / Nameservers on the left. Use the Manage DNS records section.
  3. Keep both tabs open and add the records below one at a time.

Rackspace Email on Hostinger: what to know

How long changes take

Hostinger says DNS changes can take up to 24 hours to fully propagate.

Source: How to manage DNS records at Hostinger (Hostinger Help)

Records to add

Copy each value with the button next to it. Rows marked “Copy from Rackspace Cloud Office Control Panel” are unique to your account.

MX records Where incoming email goes Type MX Name @ Value mx1.emailsrvr.com Priority 10 TTL 3600 (1 h)
MX records Where incoming email goes Type MX Name @ Value mx2.emailsrvr.com Priority 20 TTL 3600 (1 h)
SPF record Which servers may send as you Type TXT Name @ Value v=spf1 include:emailsrvr.com ~all Priority n/a TTL 3600 (1 h)
DKIM A signature on every message Type TXT Name See your provider Value Copy from Rackspace Cloud Office Control Panel Not yet confirmed by us Priority n/a TTL 14400 seconds (4 hours)
DMARC record What to do with fakes · recommended Type TXT Name _dmarc Value v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com Priority n/a TTL 14400 seconds (4 hours)
Autodiscover Automatic app setup · recommended Type CNAME Name autodiscover Value autodiscover.emailsrvr.com Priority n/a TTL 3600 (1 h)

Step by step in Hostinger

Point your MX records

MX records tell other mail servers where to deliver your email. How MX works

Type
MX
Name
@
Priority
10
Mail server
mx1.emailsrvr.com
  • Rackspace warns that no other MX records should exist, or you'll have problems with your email.
  • Use 3600 seconds or the lowest TTL your host allows.
Type
MX
Name
@
Priority
20
Mail server
mx2.emailsrvr.com

In Hostinger

  1. In Manage DNS records, choose MX as the type.
  2. Enter @ as the Name, your provider's mail server, and the Priority. Keep the default TTL unless your provider asks otherwise.
  3. Click Add Record.
  4. Repeat for each MX record above.

Add the SPF record

SPF lists the services allowed to send email as you. How SPF works

Type
TXT
Name
@
TXT value
v=spf1 include:emailsrvr.com ~all

In Hostinger

  1. In Manage DNS records, choose TXT as the type.
  2. Enter the Name (@ for the root, or only the prefix such as _dmarc) and the TXT value.
  3. Click Add Record.

Set up DKIM

DKIM signs your mail so receivers can trust it. How DKIM works

Type
TXT
Name
See below
TXT value
Copy it from Rackspace Cloud Office Control Panel (see below)

Where to find your value

In the Cloud Office Control Panel, go to Domains → Sender Authentication (DKIM), select your domain and click Enable DKIM for it.

We haven’t been able to confirm this value from Rackspace Email's public docs yet, so we don’t show one.

  • After adding the TXT record, click Verify TXT Record in the control panel.
  • Allow 24 to 48 hours for the record to propagate.

In Hostinger

  1. In Manage DNS records, choose TXT as the type.
  2. Enter the Name (@ for the root, or only the prefix such as _dmarc) and the TXT value.
  3. Click Add Record.

Add the DMARC record (recommended)

DMARC tells receivers what to do with mail that fakes your domain. How DMARC works

Type
TXT
Name
_dmarc
TXT value
v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com
  • Rackspace's setup page doesn't list a DMARC value. This is the standard starting record; replace the report address with one you read.

In Hostinger

  1. In Manage DNS records, choose TXT as the type.
  2. Enter the Name (@ for the root, or only the prefix such as _dmarc) and the TXT value.
  3. Click Add Record.

Add the Autodiscover record (recommended)

Autodiscover lets Outlook and other mail apps find your account settings without manual setup.

Type
CNAME
Name
autodiscover
Content
autodiscover.emailsrvr.com

In Hostinger

  1. In Manage DNS records, choose CNAME as the type.
  2. Enter the name (only the prefix) and the content your provider gives you.
  3. Click Add Record.

Check your setup

Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in Hostinger’s words.

We only read public DNS records. Nothing is stored.

Common mistakes with Rackspace Email on Hostinger

Leaving other MX records

Rackspace says no other MX record entries should exist alongside mx1 and mx2.emailsrvr.com.

Hostinger: Delete Hostinger Email's MX records

If the domain was set up for Hostinger Email, the zone contains MX records for mx1.hostinger.com and mx2.hostinger.com. Delete them before adding another provider's MX records.

Hostinger: Clear out old email records

Hostinger recommends removing any existing MX, SPF, DKIM and DMARC records that point to other email services, because conflicting records cause delivery problems.

Visit Rackspace Email Visit Hostinger

Rackspace Email on Hostinger: questions

Where do I add Rackspace Email DNS records in Hostinger?

In hPanel, go to Domains and click Manage next to your domain. Open DNS / Nameservers on the left. Use the Manage DNS records section. Add each record there, one at a time.

What goes in the Name field at Hostinger?

Enter @ for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. Hostinger adds your domain automatically.

Do I need to delete my existing MX records at Hostinger?

Yes. Sending servers pick an MX record by its priority (lowest number first) and fall back to the others, so a leftover MX record can receive some or all of your mail. Keep only the Rackspace Email MX records and delete the rest. If the domain was set up for Hostinger Email, the zone contains MX records for mx1.hostinger.com and mx2.hostinger.com. Delete them before adding another provider's MX records. Hostinger recommends removing any existing MX, SPF, DKIM and DMARC records that point to other email services, because conflicting records cause delivery problems.

Where do I get my Rackspace Email DKIM record?

Use the value shown in the table on this page.

How long until Rackspace Email works on Hostinger?

Hostinger says DNS changes can take up to 24 hours to fully propagate.

Sources

Every value and step on this page comes from these official pages. Dashboards change, so if something doesn’t match what you see, tell us.

Rackspace Email on other hosts

Other email providers on Hostinger